Sales Coordinator
Location: Progression Headquarters
Work Hours: Monday-Friday 9:00 – 18:00*
Department: Sales
Reports To: Sales Manager
Role Overview:
At Progression, we are passionate about inspiring growth through adventure and experiential learning. As we expand our mission to become Thailand’s leading outdoor adventure and personal development provider, the Groups and FIT Sales Coordinator is essential in bringing our unique programs to life.
This role is at the heart of our sales team—managing client relationships, coordinating program bookings, and ensuring exceptional experiences for groups, independent travelers, gym enthusiasts, and certification seekers alike. Your proactive and detail-oriented approach will directly contribute to our reputation for excellence, reliability, and personalized customer service.
Join us to play a pivotal role in fostering meaningful connections, driving business success, and supporting Progression’s commitment to transformative experiences.
Key Responsibilities:
- Manage incoming inquiries promptly and effectively for groups, FIT, gym memberships, and certifications.
- Maintain detailed records in CRM of customer interactions, follow-ups, and transactions.
- Coordinate sales logistics from quotation to invoicing, ensuring timely and accurate processing.
- Support sales funnel management through effective data tracking, reporting, and analysis.
- Collaborate closely with Operations, Marketing, Product, and Finance teams for cohesive program delivery.
Prerequisites:
- Experience in sales support, customer service, or administrative coordination.
- Excellent organizational, communication, and interpersonal skills.
- Proficient in CRM software, Google Suite, and basic reporting tools.
- Detail-oriented with strong multitasking abilities.
Compensation and Benefits:
- Social Security
- Opportunity for monthly commission based on revenue targets
- Variable year-end bonus
- Annual stipend for professional development and certifications
- 30 days of PTO
- Discounted outdoor gear and activities
- Paid maternity and paternity leave
- Tuition support for children of employees, paid twice a year
- Paid Maternity Leave AND Paternity Leave.
Get to know Progression
About Us: We believe in the transformative power of adventure, community and culture. Our purpose is to fuel progression, helping individuals, communities, and organizations unlock their highest potential. Through our four core services - Progression Equipment, Progression Vertical, Progression Adventures, and Progression Leadership - we provide the tools, training, and experiences necessary for personal and collective growth.
We are committed to delivering transformational experiences both indoors and outdoors. Our experienced and committed team is dedicated to safety, quality, and innovation, ensuring that every adventure is not just an activity, but a step towards greater understanding and capability.
Join our Progression
As a member of The Progression Group, you will be part of a vibrant community passionate about the outdoors and personal development. You will contribute to meaningful projects, engage with diverse clients, and help shape the future of outdoor recreation, education and sustainable development throughout Thailand. We offer a dynamic work environment where creativity, teamwork, and personal growth are encouraged. If you are ready to help others discover their potential and explore the wonders of the natural world, we welcome you to join our journey.