Program Coordinator (Outdoor Education and Corporate Division)
Location: [
Progression Head Quarters]
Department: Group Programs (Progression Adventures and Progression Leadership)
Reports To: Program Manager
Role Overview:
The Program Coordinator is the organizational backbone of our outdoor education and leadership programs, working closely with Program Managers and playing a key role in the logistical coordination and operational execution that underpins the seamless delivery of our transformative experiences. They collaborate interdepartmentally to ensure a great customer experience from beginning to end. The Program Coordinator is the main point of contact for partners and service providers and a critical link in liaising with all internal departments helping to book logistics and ensure communication across all parties. They are comfortable working with details while collecting, collating and organizing all program information and documentation into an organized fashion. The Program Coordinator works well with complex spreadsheets and is comfortable with computers and various software products. They are highly organized ensuring all necessary parties are up to date on key information relating to programs and experiences. They have excellent written and spoken communication skills in both Thai and English and thrive in a dynamic, challenging environment. A successful candidate models a healthy, active lifestyle and consistently seeks personal and professional growth and development. They have a passion for adventure and embody the spirit of Fueling Progression.
Key Responsibilities:
Logistical Planning and Coordination:
- Coordinate all logistical aspects of programs, including transportation, accommodations, meals, and equipment, ensuring each component aligns with the program’s standards and participant needs.
- Liaise with vendors, partners, and local communities to secure services, negotiate contracts, and confirm bookings, maintaining strong professional relationships and ensuring favorable terms.
Program Support and Execution:
- Assist Program Managers in the detailed planning and execution phases of programs, ensuring operational plans are adhered to and program objectives are met.
- Attend and support program events, acting as a point of contact for participants and addressing any logistical challenges that arise.
Financial Management and Reporting:
- Monitor and track program expenses against allocated budgets, ensuring cost-effectiveness and financial accountability.
- Collaborate with the Finance team to manage invoicing, payments, and expense reporting, ensuring accurate financial documentation.
Communication and Documentation:
- Maintain comprehensive records of program details, including schedules, participant information, and vendor contracts.
- Prepare and distribute program materials, such as handbooks, itineraries, and safety guidelines, ensuring participants and staff have access to necessary information.
Quality Assurance and Improvement:
- Collect feedback from program participants and staff, contributing to the continuous improvement of program logistics and operations.
- Participate in debrief sessions with the program team to review program execution and identify areas for enhancement.
Safety and Compliance:
- Ensure all program logistics comply with relevant safety standards, legal requirements, and company policies.
- Coordinate with the Technical Manager and Program Manager to implement safety protocols and emergency plans for programs.
Team Collaboration and Support:
- Work closely with the Staffing Manager to coordinate staff assignments and logistics for program delivery.
- Support program staff by providing clear, timely communication and resolving logistical or operational inquiries.
A successful candidate will demonstrate:
- Proven experience in logistics, event planning, or program coordination, preferably within an outdoor, education, or corporate training context.
- Full working proficiency in spoken and written Thai and functional working proficiency in English.
- Strong computer skills in using programs such as Google Workspace, MS Office, project management and financial tracking tools as well as demonstrated experience in ability to learn new software and computer skills.
- Strong organizational, planning, and multitasking abilities.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Detail-oriented with a proactive approach to problem-solving.
- Genuine passion for outdoor adventure and creating meaningful experiences.
Compensation:
Competitive salary based on experience. Includes a comprehensive benefits package, opportunities for professional development, and the chance to contribute to meaningful, transformative programs.
Additional Benefits
- A positive work environment with great colleagues
- Competitive salary commensurate with experience
- Opportunity for competitive monthly commission based on revenue, variable year-end bonus, annual career training budget, health and wellness grant which subsidizes physical activities and includes credit at the outdoor adventure store.
- Extensive opportunities for career development, advanced training and certifications.
- Exclusive staff benefit for all services and products in the Progression Group.
- Generous leave package
- Tuition support for children of employees, paid twice a year
- Paid Maternity Leave AND Paternity Leave.
Get to know Progression
About Us: We believe in the transformative power of adventure, community and culture. Our purpose is to fuel progression, helping individuals, communities, and organizations unlock their highest potential. Through our four core services - Progression Equipment, Progression Vertical, Progression Adventures, and Progression Leadership - we provide the tools, training, and experiences necessary for personal and collective growth.
We are committed to delivering transformational experiences both indoors and outdoors. Our experienced and committed team is dedicated to safety, quality, and innovation, ensuring that every adventure is not just an activity, but a step towards greater understanding and capability.
Join our Progression
As a member of The Progression Group, you will be part of a vibrant community passionate about the outdoors and personal development. You will contribute to meaningful projects, engage with diverse clients, and help shape the future of outdoor recreation, education and sustainable development throughout Thailand. We offer a dynamic work environment where creativity, teamwork, and personal growth are encouraged. If you are ready to help others discover their potential and explore the wonders of the natural world, we welcome you to join our journey.